FAQs

1. What themes are available for phone cases?

  • Glitify offers phone cases in different captivating themes: Now we launched Zodiac, Pet, Sudoku and Fancy. Explore each theme to find the perfect case that resonates with your style.

2. How do I qualify for free shipping?

  • Enjoy free standard shipping on all orders within US. 

3. Do you ship internationally?

  • Yes, we ship worldwide! Whether you're in the United States, Europe, Asia, or anywhere else, Glitify delivers to your doorstep.

4. How can I track my order?

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order's journey to your doorstep.

5. What is your return policy?

  • We accept returns within 15 days from the date of purchase. Please ensure the item is unused and in its original packaging. For more details, refer to our Returns & Exchanges Policy.

6. How can I contact customer support?

  • For customer support inquiries, please email us at info@glitify.us. We're here to assist you with any questions or concerns.

7. Are there any non-returnable items?

  • Certain items, such as personalized or customized products, are non-returnable. Refer to our Returns & Exchanges Policy for a comprehensive list.

8. How can I stay updated on promotions and new releases?

  • Subscribe to our newsletter for exclusive deals and updates. Enter your email at the bottom of our homepage to join the Glitify community.

9. Can I visit your physical store?

  • While we don't have a physical store, you can connect with us online. Follow us on social media for the latest updates and promotions.

10. How do I collaborate with Glitify for business inquiries?

  • For business inquiries, please email us at business@glitify.us. We welcome collaboration opportunities and partnerships.
If you have a question that's not answered here, feel free to reach out to us at official@glitify.us.
We're always happy to assist you!
Thank you for choosing Glitify – Unleash Your Style! 📱✨

We gladly accept returns within 15 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Exchange & Return

Methods

Customers are responsible for return shipping costs unless the return is due to a defective or damaged product. We recommend using a trackable shipping service for returns.

Refund

If you received a defective or damaged item, we offer exchanges. Please request exchange within 15 days of receiving the product. We will provide instructions on returning the item and arrange for a replacement.

Refund

Refunds will be issued to the original payment method used during the purchase. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within 5-10 business days.